Customer Service

When Social Media Goes Public, Who Is Served?

A couple of months ago, I posted “Has Google Gone Evil or Is It Just Wicked Smart?”, discussing Google’s duplicity as a public internet company seeking to serve both its users and stockholders.

Citing Seth Godin’s post regarding Google’s plan for […]

By |December 9th, 2013|Social Media|3 Comments

I Always Wanted to Be a Super Hero, How About You?

When I was a kid, I dreamed about flying through the air with the greatest of ease to rescue puppies, kittens and grannies. I ran around the house in pink fuzzy pajamas and a blanket tied around my neck, on a mission to save the world. I was Super Girl, Wonder Woman and the GI Joes combined! Evil doers beware!

By |December 5th, 2011|Branding, Online Marketing, Social Media|38 Comments