I was driving into New Orleans the other day, thinking about brands. How can a small business compete with the bigger brands? You’re probably thinking your brand sucks or is awesome… Traffic was steady as I watched various billboards pass me by driving down I10 to a meeting. That’s when it hit me, what if your brand is nowhere close to what you want?
The concept of branding has transcended mere logos and slogans to become synonymous with the very essence of a company’s identity. As entrepreneurs and business owners, we know how important it is to build a strong brand to stand out in crowded markets and connect with our target audience.
In this post, we delve into the realm of social branding – a strategic approach to crafting and spreading brand narratives across digital platforms. We examine essential social branding principles, focusing on how emotional triggers affect consumer behavior and the importance of consistent brand messaging.
Social Branding is Important
If you are like me you probably always wanted to do an independent study on all these famous brands. Some brands are so old and so well known that their importance is passed down from one generation to the other – almost like genes.
Since the ideas ingrained during formative years are indelible, many people stick to using the information passed on to them when thinking of business brands without even being conscious of it. However, the increasing social networks phenomenon and new techniques of social branding have made it possible for smaller brands and newer brands to capture an effective market share.
The first step to successful social branding involves deeply integrating yourself into various social networks. Remember, a brand is not just a logo; it represents much more—it’s a set of experiences and perceptions in the minds of your potential customers.
Social and psychological behaviors
To truly resonate with audiences and convert them into loyal followers, consider the psychological aspects of human behavior online. People are drawn to brands that consistently provide value and evoke emotional responses. By crafting messages that are aligned with the values and needs of your target audience, you can significantly increase the likelihood of engagement.
Utilize high-level online strategies designed to make users click and interact with your content. This includes using compelling visuals, creating intriguing and relatable content, and engaging directly with users through comments and personalized responses. By doing so, you turn passive viewers into active participants in your brand’s narrative.
Moreover, strategic use of targeted advertising and data-driven insights can help you reach a wider yet more specific audience, ensuring your brand message gets in front of those who are most likely to respond positively. This focused approach not only helps in building a strong brand presence but also in nurturing long-term relationships with your customers, enhancing the overall effectiveness of your social branding efforts.
It can be emotional, it can be an experience – however you want to describe it or define it, you must find yours. One of my favorite authors said, “Brands are defined by the customer. They exist as a feeling that extends beyond the product itself.”(T. Scott Gross – Microbranding)
Social Networks And Your Brand
With social networks like YouTube, TikTok, Facebook, and others becoming essential tools in today’s digital era. Creating a strong marketing strategy and online presence for your products or services is crucial for any organization or individual, especially for a brand promoter or a little business looking to make a significant impact. Gaining followers and effectively communicating your message are key to social branding success.
Initially, the content shared online should aim to engage rather than sell. It’s about forming connections and building relationships. For example, a brand promoter might upload an entertaining video to YouTube that, while not directly related to their brand, captures interest and initiates engagement. This approach can be particularly effective when integrating user-generated content, which allows your customer base to contribute to your brand’s narrative, enhancing its authenticity and reach.
For a little business, maintaining active social media accounts and providing top-notch customer service are essential strategies. These actions help to build a brand that not only attracts but retains customers in the long term. It’s about creating a perception that your brand is reliable and customer-focused, qualities that resonate more with audiences than just competitive pricing or product quality alone.
Branding For Small Businesses
As technology advances, even small players can position themselves effectively alongside bigger, established brands. Successful social branding for a little business or a solo entrepreneur hinges less on competing on price or quality, and more on strategically shaping perceptions and consistently delivering a compelling brand message across all digital platforms.
As we leverage advanced communication tools and information-sharing platforms, even small businesses or solo entrepreneurs can position themselves alongside established brands in the long term. It’s less about competing on price or quality and more about shaping perceptions and maintaining a consistent and appealing brand message across all digital platforms.
Emotional Triggers Are What Sell
Things that can emotionally connect you with the buyer. The entertaining aspect of connecting can then graduate into informing and advising to set the ball rolling in the path of branding. Instead of jumping into the fray of all social networks, you can start with just a few. Find out where your niche market is.
There really is no way around that. Not everyone wants your product and not everyone will like your brand. However, once you have established your groundwork in the social arena, you can steadily increase your presence to make sure that you’re being noted.
As you establish a solid base in these social networks, it is important that you are absolutely transparent. Your name, profession, arenas of interest and things that you have to offer should become clear to the others.
Everything you are is branding
When many entrepreneurs start out, they might spend months trying to separate business from family or “work” from “life”. They then spend the rest of their life understanding that, as an entrepreneur or small business owner, you are your business, from the way you behave to the words you use, down to the business card you hand out. Whether you like it or not, it’s the culmination of all you are that makes the brand.
Consistency is important
Everything you do, show or promote becomes part of your “brand”. For instance, a business cannot afford to change their profile every month or so, so that there are two incarnations of the same business at different stages. For effective social branding, the profile projected should be the same across all the social networks you frequent. When someone has seen or used your product, they should be able to recognize you instantly.
Social branding can be a low budget scenario
It may not be an easy process, and you will have to spend some time on it, but you will not need advertising staff that you may have to pay through the nose. Nor will you need airtime or newspaper space for which too you need to pay. Many social networks are free.
For example, at a site like Ning, users can create a personalized network that can be shared with any number of users with a common interest. It is free (if you can grin and bear it when ads pop up), but you’ll have to pay if you prefer to operate in ad-free, sanctified ambiance.
When doing social branding, it is important to live up to the promises and not try to survive on hype. Of course, this is a golden rule in the world of advertising, and not one that is a must only for branding through social networks. Nevertheless, it is one that people often tend to forget. In fact, living up to promises is one way in which smaller entrepreneurs can outwit business brands that sport glossy ads and prime time commercials.
Social branding is very helpful in promoting unknown brands in the case of niche marketing. In niche marketing, the marketer essentially concentrates on smaller pockets as the target market. These pockets will be places dominated by people of certain physical characteristics, race, age, language, nationality, or profession where most people will be in need of a certain product. Spreading brand information through social networks and thereby creating new business brands works well in such setups.
Final Thoughts
When we discuss social networks today, we typically refer to online social networking sites, which are indeed more vibrant than traditional local networks. However, when starting a small business, the integration of both online and face-to-face networks is crucial for brand creation. Social media platforms, constantly evolving and growing with millions of social media users, are indispensable tools for any type of business.
Whether managing your presence online full time or part-time, the impact of these platforms through various blog posts and interactions is profound. Ultimately, in the journey of creating business brands through social branding, ask yourself: does your brand matter? Remember, social media isn’t disappearing—it’s transforming, and your approach should evolve with it to maintain relevance and effectiveness in your branding efforts.
3 Responses
Amen, branding is often overlooked by the small business owner, good informative posting.
Thank you Gabriella. This is a well-written and thoughtful article; and because I know this will be helpful to many in my network, I have already forwarded it throughout. I appreciate that you took the time to explain these issues.
Hello Jennifer @MRDesignsandGifts.com you are very welcome, glad you enjoyed them and are sharing!